Managed Services

Reliable and continuous IT operations are vital to business success. In today's interconnected and competitive world, virtually every aspect of a company's operation is vulnerable to disruption.  Any unplanned, extended network downtime, or slow response to IT support issues for a quick resolution could prove costly for the business.

Lancord provides a wide range of proactive and automated IT managed services so you can select capabilities based on the exact needs of your organization, including lower cost options. By managing and operating these services for you, either fully or partially, Lancord can enable you to lower application and system downtime, improve user experience,  and reduce the burden on your IT staff.

Our managed IT services range from 24/7 server monitoring and management that includes patching, operating system management and preventive maintenance, to managed desktop which provides software and system implementation, proactive network management and help desk support.

Lancord’s managed services is powered by Lancord360™, an IT automation and managed services solution that monitors and manages alerts from your PCs, servers, printers, firewalls, routers and other network devices.  Our managed IT services utilize a series of best practices processes along with automation to proactively monitor and provide preventive maintenance to detect and remedy system issues before they lead to serious business interruptions. And when necessary, our managed services are augmented with an on-site visit by a qualified IT consultant.

Lancord360™ managed services program provides these key benefits:

• Maximizing uptime – Proactive monitoring and alerting allows you to resolve issues prior to failure and reduce or eliminate costly downtime

• Increasing security – Integration with Microsoft's Baseline Security as well as leading anti-virus solutions, patch management, security auditing, alerting and reporting

• Improving performance – Analyzing trends to identify opportunities for optimizing customer networks and resources for performance and reliability

• Managing assets – Real time asset inventory providing deep visibility into computing and network assets

• Stabilizing costs - Affordable monthly costs for comprehensive services, instead of unpredictable costs typical under a break-fix service delivery model

• Please contact us to learn more about Lancord360™ managed IT service plans and to determine the best option for your needs.

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